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Index of Microsoft Articles
Outlook for Mac, Install, Activation, Troubleshoot, How-to
Don't see what you are looking for?
- Search the Microsoft Knowledge Base articles for Office 2011
- Office for Mac 2011: Help and How-To
- Support for Microsoft Office for Mac 2011 and 2008
- General
- Accounts
- Activation/Trial
- Backup
- Exchange
- How-to
- Import
- Install/uninstall/Remove
- Troubleshoot/Errors
- Send & Receive
- Setup Accounts/Schedules
- SyncServices
General
- Outlook Mac 2011 System Requirements
- Office for Mac 2011 system requirements for admins
- License Terms
- Known issues in Office 2011
- Upgrade from H&S to H&B Office 2011
Accounts
- Introduction to e-mail account types (POP,IMAP,Exchange)
- Add an e-mail account
- Specify the default account
- Create, change, or delete a schedule
- Digital signing and encryption settings
- Exchange
- IMAP
- POP
- Troubleshoot accounts
Activation/Trial
- FAQs (click on the tab for topic. All use the same URL)
- Office for Mac 2011 Activation and Product Key information**Recommended
- Activation and registration of a Microsoft product (has phone #)
- "The product key is not valid" error activating Office for Mac 2011
- How to locate your product key or obtain a new product key for Office for Mac
- Upgrade Office for Mac Home and Student 2011 to Office for Mac Home and Business 2011
- Office for Mac 2011 installation frequently asked questions
- Obtain a new product key for Office for Mac
- Product Installation and Activation FAQs
- Convert Office 2011 for Mac Trial Edition into a full retail, perpetual licensed version. Message "Your Office for Mac trial has expired"
- "Outlook for Mac 2011 trial has expired" when starting Outlook for Mac 2011
Backup
- About Time Machine backups and Outlook
- Automatically archive or back up Outlook items
- Export or manually archive Outlook items
Exchange
- How to obtain support for Microsoft Outlook for Mac 2011 connectivity problems with Exchange Server
- How to allow Entourage for Mac to send large e-mail messages to an Exchange 2007 server (works for Outlook)
- Configure Maximum Message Size in Outlook Web App (Exchange 2010)
- How the Autodiscover service works with Outlook for Mac 2011
How-to
- Outlook keyboard shortcuts
- How to create signature in Outlook for Mac 2011
- Access Outlook online help
- Tutorial: Outlook basics
- How to create signature or customize it (add picture) in Outlook for Mac 2011
- Office for Mac 2011 Ribbon Information and functionality
- Create an Out of Office rule for non-Exchange accounts
- Check spelling and grammar in a different language
- About multilingual features in Office
- How to replace Microsoft software or hardware, order service packs, and replace product manuals
Import
Install/uninstall/remove
- "The Product Key is not valid" error activating Office for Mac 2011
- Upgrade Office for Mac Home and Student 2011 to Office for Mac Home and Business 2011
- Office for Mac 2011 installation frequently asked questions
- You cannot find Entourage 2008 or Outlook after installing Office for Mac 2011
- Error message "Install Failed" when you try to install Office for Mac
- Error "Microsoft Office did not install correctly" after installing Office 2008
- "Office <Update version number> can't be installed on this disk" error when installing Office for Mac update
- Error 36, Setup crashes, or the DVD is ejected during Office for Mac installation
- Installing Office for Mac 2011 error: "This software requires Mac OS X version 10.5.8"
- Installing Office for Mac 2011 error: "This software requires an Intel-based Macintosh computer"
- Office for Mac 2011 system requirements and what to do if you have no DVD drive
- How to uninstall Office for Mac 2011
- Manually remove Office 2008 for Mac completely from your computer
- Microsoft KB 2625873 You cannot open Microsoft Outlook for Mac 2011 (after installing 14.1.3)
- How to completely remove Office for Mac 2011
Import
- How to export all of your e-mails, contacts, and calendars into a PST file that you can transfer to your Mac
- Importing data into Outlook 2011 (.pst, Entourage, Olm, Apple Mail, and others)
- Outlook 2011 problems when importing .pst
- Import a .pst file from Outlook for Windows
- Import Apple Mail, iCal, or Address Book items into Outlook
Troubleshoot/Errors
- New Message, reply, or forward window does not open in Outlook for Mac 2011
- Rebuild the Outlook for Mac 2011 database to resolve problems
- "Outlook has encountered a problem and needs to close" when you start Outlook for Mac 2011
- Outlook for Mac 2011 stops responding (hangs) when launching (spinning wheel)
- Toolbars or icons missing in Outlook 2011
- "An unknown error has occurred in Outlook" - Error code 17199
- Error message in Outlook 2011 for Mac that states that the database is damaged or cannot be accessed
- A program hangs on the splash screen when it loads components in the Hebrew or Arabic version of Office for Mac 2011 (com.microsoft.ole_automation)
- Third-party installed font does not appear in the font list in Word for Mac (includes troubleshooting Office fonts)
Send & Receive
- Error when sending email in Outlook for Mac 2011 "The SMTP server does not recognize. Error 17092"
- Mail could not be received at this time. The server for account returned the error "authentication failed"' in Outlook for Mac 2011
- "Login Failed" error when receiving email in Outlook for Mac 2011
- "Outlook cannot find server. Error code - 3176" when trying to send or receive email in Outlook for Mac 2011
- No email received in Outlook for Mac 2011
- Outlook for Mac 2011: "An operation on the server timed out. Error code 3259" or "Could not connect to server check your account settings. Error code 3260" when using MSN account
- Email is stuck in the Outbox in Outlook for Mac 2011
Setup Accounts/Schedules
- Set up or recover Hotmail, Gmail, or AOL (POP or IMAP) email in Outlook for Mac 2011
- Set schedules to synchronize IMAP e-mail folders
